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Hi, I’m Sophie, a business strategist and coach, and the founder behind Market & Me.

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With over 20 years in commercial development, customer experience, and performance in the retail, hospitality, and leisure industries, I’ve gathered a ton of experience that i now want to share with you! 

 

My journey has been diverse, heading up the operations and marketing departments for much loved brands, and managing regional retail businesses. Throughout my career, I’ve had the privilege of working closely with startups, independents, and SMEs, offering strategic guidance and support to drive growth and success, giving me a deep understanding of the ins and outs of business operations and strategy.​

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I’ve also played key roles in shaping some of London's favourite shopping destinations. like Westfield Shopping Centres and Transport for London's 2,500 property estate. Leading teams and developing strategies in these iconic environments has given me invaluable insights into what it takes to thrive in competitive markets.

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My hands-on approach and ground-up perspective is thanks to starting on the shop floor and behind bars, before moving into senior, strategic roles. Now, as a business coach, I’m passionate about sharing my knowledge and expertise to help more entrepreneurs and business owners bring their visions to life.​

business strategist
retail and hospitality coach

Where i can help

  • Business advice & guidance

  • Coaching you to be the best version of you

  • Start-up support & mentorship

  • Boosting sales & loyalty through improved customer experiences

  • Building solid business plans & strong foundations

  • Performance optimisation to drive growth

  • Developing & executing actionable strategies

  • Growing your business & finding new leads

  • Making your brand shine

  • Understanding your customers through data

  • Smoothly navigating changes

  • Marketing & events planning

  • Brand development

  • Public speaking & pitching

  • Getting into retail spaces

  • Making your retail & business spaces stand out & perform

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